Automatically retry CV parsing after a failed attempt

Introduction

Processing CVs via myParse depends on external services. In some situations, such as temporary unavailability of the parsing service, a CV could fail to be processed.

Until now, a new parsing attempt had to be started manually in these cases.

Who is this feature relevant for?

This feature is relevant for all users.

Benefits at a glance

Automatic retry on failed CV parsing
Insight into the currency of the CV
More stable and reliable CV processing
Better insight into parsing attempts

Feature explanation

A new field has been added to the candidate record: 'Date of last CV parse attempt'. The parsing logic has also been extended:

On a successful parse, the date of the attempt is saved and the status 'Parsing failed' is not set.
On a first failed attempt, the status 'Parsing failed' is set and the date is recorded.
On repeated failed attempts, the original date is retained.
On a subsequent successful parse, the status is restored and the date is updated.

In addition, the reprocessing of CVs has been automated via a background task. This will automatically retry parsing CVs for which parsing previously failed. Only new failed attempts are reprocessed, preventing unnecessary repetitions.

This logic is applied consistently across all ways in which CV parsing can take place, such as via the portal, APIs (including job boards) and manual uploads.

Setup / Implementation time

Limited configuration is required for this feature.

Grant users read access to the field 'Date of last CV parse attempt' (msf__Date_Last_Resume_Parse__c), for example if you also want to search on this field.
For the automatic retries, a scheduled task must be set up via Setup, Apex Classes, Schedule Apex, using the ReparseCVScheduler. If you have a high volume of daily CVs, you can schedule it to run multiple times per day.

Other features in this release

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