/Afbeeldingen/Mysolution%20Logo.png?width=150&height=113&name=Mysolution%20Logo.png)
Support for Salesforce Picklist Dependencies on the Portal
Make portal forms smarter by dynamically filtering picklist options based on earlier selections. F105763 | 2026-04
Introduction
Previously, it was not possible to use the standard Salesforce functionality for dependent picklists on the portal. As a result, portal form users always saw all available options, regardless of what had been selected in a controlling field. This update means the portal now fully supports the configured picklist dependencies from Salesforce, resulting in a better user experience and fewer data entry errors.
Who is this feature relevant for?
- System administrators
- Portal users (candidates and contact persons)
Benefits at a glance
- Consistency between the Salesforce back-end and the portal front-end.
- Improved usability by showing only relevant options.
- Fewer data entry errors through restriction of available choices.
Feature explanation
This extension builds on the previously introduced conditional field visibility. Where previously only entire fields could be shown or hidden, the specific values within a picklist can now also be filtered. When an administrator has configured a dependency between two picklists in Salesforce, this can now be activated for the portal with a single setting.
A new operator called Use Picklist Value Dependency has been added to the portal configuration for this purpose. Once this operator is selected for a field, the portal will automatically retrieve the logic from the Salesforce object configuration. The portal validates immediately whether the configuration is set up correctly, so administrators receive instant feedback when saving if the fields are not marked as controlling or dependent in Salesforce.
For the end user, this means that a dependent field only becomes visible once a value has been chosen in the controlling field. If the selected value in the controlling field has no linked options in the dependent field, the dependent field remains hidden. This results in a clear and dynamic form that adapts to the user's choices.
Set-up / Implementation time
Administrators must manually add the value UsePicklistValueDependency (Label: Use Picklist Value Dependency) to the field msf__Operator__c on the Portal Field Condition object. The functionality can then be activated per field in the portal controller.