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Confirmation before changing the sync of a field to MSF
A confirmation window now explains the effect before a field is included in or excluded from the sync to MSF. F109722 | 2026-05
Introduction
On the 'MSR-MSF Interface Management' screen you choose per field whether it is synced from MSR to MSF, with the 'Include' and 'Exclude' buttons. Until now, a click changed the setting immediately, without explaining what this means for existing data. Now a confirmation window first explains the consequences, and the change is only made after you confirm it.
Who is this feature relevant for?
- Administrators who manage the sync between MSR and MSF
- Implementation consultants
Benefits at a glance
- No accidental changes to the sync settings with a single click.
- A clear explanation of what happens to existing data in MSR and MSF.
- You can still cancel the change before anything is applied.
Feature explanation
When you click 'Include' on the 'MSR-MSF Interface Management' screen, a window titled 'Enable field for sync' opens. It explains that the field will be included whenever a record is synced to MSF, and that existing data in MSF will be overwritten. Historical and current data is not resent automatically: to send it, you retrigger the sync of those records.
When you click 'Exclude', a window titled 'Disable field for sync' opens. It explains that the field will no longer be included in the sync to MSF, that the existing data in the field stays in place in both MSR and MSF, and that changes made in MSR will no longer be sent to MSF.
The setting only changes after you click OK. If you click Cancel, nothing changes.
Set-up / Implementation time
No set-up is needed. The confirmation window appears automatically when you include or exclude a field.